Pricing
Pick the plan that fits your hotels. Cancel any time.
Every plan gives you a fresh report each month, the same questions re-tested so you can see what moved, and the evidence behind every finding.
Essential
One hotel, tracked every month.
£49/month
Billed monthly. Cancel any time.
- A full report for one hotel every month
- Management PDF and technical evidence appendix
- The same questions re-tested, with the change since last month
- Findings on your website, listings and AI answers, each with its evidence
- Email support
Professional
One hotel, with your own questions and your own reviews.
£99/month
Billed monthly. Cancel any time.
- Everything in Essential
- Five questions of your own tested every month
- Your review export analysed every month
- Open forum conversations worth joining, with honest wording
- Priority email support
Portfolio
Up to five hotels, in one view.
£249/month
Billed monthly. Cancel any time.
- Everything in Professional, for up to five hotels
- A monthly summary across all your hotels
- A set-up call to choose your questions and markets
- Need more hotels? Ask us
Not sure yet? See a sample report or ask us a question. Running a bigger group or agency? Talk to us.
Compare
What's in each plan
| What you get | Essential | Professional | Portfolio |
|---|---|---|---|
| Hotels covered | 1 | 1 | Up to 5 |
| Monthly report (management PDF and evidence appendix) | ✓ | ✓ | ✓ |
| Same questions re-tested, with change since last month | ✓ | ✓ | ✓ |
| Website, listings and AI-answer findings, each with evidence | ✓ | ✓ | ✓ |
| Your own questions tested each month | – | Up to 5 | Up to 5 per hotel |
| Your review export analysed each month | – | ✓ | ✓ |
| Open forum conversations worth joining | – | ✓ | ✓ |
| Summary across all your hotels | – | – | ✓ |
| Set-up call | – | – | ✓ |
| Support | Priority email | Priority email |
How a subscription works
From payment to your first report
Choose a plan and pay by card through Stripe. At checkout you give us the hotel's name and website so we know what to report on.
We confirm your hotel and the markets it competes in, and ask for your review export if your plan includes it.
Each month you receive a new report by email, with the change since the last one, and a plan of what to do first.
Billing questions
The small print, in plain English
How do I pay?
By debit or credit card, through Stripe. Stripe handles the payment securely and sends you a receipt. Presence Pro never sees or stores your card number.
Is VAT included?
Prices on this page are before VAT. VAT is added at checkout where it applies, and appears on your invoice.
Can I cancel?
Yes, at any time. Cancelling stops the next payment and your plan runs to the end of the period you've already paid for. There's no minimum term. Full terms are in our terms of service.
What's the difference between monthly and yearly?
Yearly is ten months' price for twelve months, paid once. Monthly is billed every month. Reports are the same either way.
Can I change plan?
Yes. Email us and we'll move you up or down. A hotel group that needs more than five hotels can have a custom arrangement.
Will the reports guarantee AI recommends my hotel?
No, and no honest provider can promise that. The report shows what an AI assistant said, where it got its information and what your own pages leave unanswered, so you can fix real gaps. The AI answers are a labelled sample of one assistant on one day.
What if I want to see one first?
Read the sample report, or ask us any question about what your hotel's report would cover.
I need an invoice or have a billing problem
Stripe emails a receipt with every payment. For an invoice in your company's name or anything else about billing, email hello@presencepro.co.uk.